Privacy Policy

Last update: August 06, 2026

Data Controller

Pursuant to Regulation (EU) 2016/679 (“GDPR”), the Data Controller of personal data is:

Roberto D’Angelo
Via Umberto I°, 17
98035 Giardini Naxos (ME) – Italy

Email: info@etnasicilytours.it
Phone: (+39) 340 674 7194

Types of data collected

Through this site, the following personal data may be collected:

  • First and last name;
  • Email address;
  • Phone number;
  • Information related to the requested or booked tour;
  • Any information voluntarily entered in the contact form fields;
  • Technical navigation data (IP address, browser, device, operating system, and access logs).

Providing the requested data in the forms is optional but necessary to receive information or proceed with the tour booking request.

Purpose of processing

Personal data is processed exclusively to:

  • respond to information requests;
  • manage tour booking requests;
  • recontact the user via email or phone;
  • fulfill legal obligations;
  • ensure site security;
  • process anonymous statistics on site usage, with prior consent where required.

No automated profiling activities are carried out.

Legal basis for processing

Data processing is based on:

  • the execution of pre-contractual measures requested by the data subject;
  • the user's consent when required;
  • the fulfillment of legal obligations;
  • the Data Controller's legitimate interest in site security.

Processing methods

Data is processed using IT and telematic tools, adopting appropriate technical and organizational measures to ensure its security, confidentiality, and integrity.

Data retention

Personal data is retained for the time strictly necessary to fulfill the purposes for which it was collected and in any case in compliance with the obligations provided by current legislation.

Contact and booking requests may be retained for the time necessary to manage the relationship with the client and any administrative obligations.

Data Communication

Personal data is not disseminated.

They may be communicated exclusively to entities collaborating with the Data Controller for the provision of services, such as:

  • hosting providers;
  • email service providers;
  • administrative or tax consultants;
  • competent authorities when required by law.

These entities operate, where applicable, as Data Processors.

Data Transfer to Non-EU Countries

Some technology service providers used by the site, such as Google services, may process data on servers located outside the European Economic Area.

In such cases, processing is carried out in compliance with Articles 44 and following of the GDPR, adopting the guarantees provided by European regulations.

Cookies and Tracking Tools

The site uses technical cookies necessary for proper functioning.

With the user's consent, traffic and visit measurement tools may also be used through Google technologies.

Consent is collected through the appropriate cookie banner and can be modified or revoked at any time.

For more information, please refer to the site's Cookie Policy.

Google Tag

The site uses Google Tag for managing analysis and visit measurement tools.

The activation of any analysis services requiring consent occurs only after acceptance by the user via the cookie banner.

Rights of the Data Subject

The user can exercise at any time the rights provided by Articles 15-22 of Regulation (EU) 2016/679 (GDPR), including:

  • obtaining confirmation of the existence of data;
  • accessing personal data;
  • requesting rectification;
  • requesting deletion;
  • requesting restriction of processing;
  • objecting to processing;
  • requesting data portability;
  • withdrawing consent given.

Requests can be sent to:

info@etnasicilytours.it

The data subject also has the right to lodge a complaint with the Data Protection Authority.

Security

The site adopts appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, disclosure, or alteration.

Changes to this Privacy Policy

The Data Controller reserves the right to update this Privacy Policy at any time.

Changes will be published on this page with the indication of the date of the last update.